What’s Special About Our Menu?
Charleys Philly Steaks is elevating the cheesesteak to the star of the show
For far too long, the cheesesteak was the sole property of Philadelphia, Pennsylvania. If you wanted to have one, you had to take a visit to the City of Brotherly Love. Otherwise, you were out of luck.
Today, the cheesesteak is everywhere. And we can thank Charleys Philly Steaks for that.
Founded in 1985, Charleys Philly Steaks was way ahead of its time. By taking a regional sandwich and bringing it to the rest of the country, Charleys Philly Steaks has introduced the cheesesteak to millions of people.
And 35+ years later, we are still doing exactly that. Our commitment to innovation while staying true to what we do best is why we’ve recently celebrated the milestone of opening our 700th location and plan to open 300 locations in 2023.
A tried-and-true menu that continues to look ahead
Charleys Philly Steaks offers one of the most unique menus in the QSR and Fast Casual industries. With cheesesteak variations on the menu, Charleys Philly Steaks proudly celebrates the iconic sandwich while also adding innovative flavor profiles to push the sandwich forward.
In addition to a traditional cheesesteak, which features USDA choice steak, grilled and seasoned to perfection, we also feature Limited Time-Offers (LTO’s)with plays on our Beef and Chicken to include Chicken Buffalo Cheesesteak, the Chicken Teriyaki Cheesesteak, and the Fiesta Cheesesteak, which satisfies our customers on all level!
But while we look ahead, we also stay true to what makes our model great.
In addition to cheesesteaks, we also offer a wide-variety of wings, side-items, frozen treats such as shakes and sundaes.
Not only does this expand our ability to meet our customers’ cravings, but it also expands the profit-potential of our franchise owners.
We live by three words: Make Customers Happy
Ever since Charley Shin persuaded his mother to invest her savings in a relatively unknown cheesesteak restaurant right across the street from The Ohio State University campus in 1986, he’s lived by three words: Make Customers Happy.
At the time, the cheesesteak was relatively unknown outside of Philadelphia, and Charley grew his business one cheesesteak at a time. Today the cheesesteak is a wildly popular sandwich, appearing on menus from pizza chains to chic, high-end restaurants. Charleys Philly Steaks is the largest cheesesteak franchise in the world, largely because of Charley’s commitment to delivering an exceptional customer experience.
“We know that customers want an experience,” Charley says. “We’re always working on ways to increase our customer base, and by adding wings to our menu, we get to broaden our appeal. Our cheesesteaks are already head and shoulders above anything found in Philadelphia, and we’re just going to continue to treat our customers as individuals and ensure that they’re happy when they leave our restaurants. This has been the secret to our success.”